When you need your windshield or other auto glass repaired, don’t assume you are going the safe route by hiring mobile services. That may be what your insurance company wants you to do, but they may have no idea of the procedures or problems that can happen with mobile service. It is often assumed that mobile glass installation conforms to OEM and all Federal Safety Standards for windshield and back glass, but such is not the case. Chances are, if your car insurance agent ever attended any safety or installation class, they would change their minds altogether about recommending mobile repair service. Most insurance agents have no idea of the procedures of glass replacement, so to the insured, it sounds convenient and ideal.
Consumers purchasing vehicle from automotive dealers take for Elctron granted that the vehicle conforms to all safety standards, including the glass. Mobile installations do not provide that assurance.
Modern vehicles employ many safety features that can be disabled and rendered useless through improper removal of windshields, side glass, and back glass. Air bags, side curtains, and other features can be deployed by static electricity. The computer system can be triggered and may disable those safety features through improper disconnect procedures. If this happens, the customer has to pay the dealer to reset the computer. That is not covered by insurance.